Updates and Notices

STARTING November 23 - December 21 WE WILL BE CURBSIDE ONLY AS PER GOVERNMENT LOCKDOWN COVID PROTOCOLS

  • Front doors will be locked but we are open to service you!
  • Please use our website to purchase your supplies or animals and we will email you for pick up notifications
  • You can also call us or email us to phone in your order
  • Feeders MUST BE CALLED OR ORDERED AT THE DOOR WHEN YOU ARE OUTSIDE AND NOT AHEAD OF TIME. THERE IS NO WEBSITE OPTION FOR FEEDERS.
  • Please wait in your vehicle and we will bring you your order or signal to you when we drop your order into our curbside basket
  • If prefered you can order at our door in person
  • PLEASE CLICK ON LEARN MORE BELOW FOR FURTHER DETAILS AND FAQs

WE ARE CLOSING ONE HOUR EARLIER THAN NORMAL TO TAKE THE EXTRA TIME TO FULFILL INCREASED ONLINE ORDERS

Monday-Friday Operational Hours: 10am - 8pm

Saturday-Sunday Operational Hours: 11am - 6pm


NEW! Buy Online and Pick Up Curbside

We’re here so you can get the supplies you need, safely.

Here’s how it works:

  • Order your favourite supplies with Buy Online – Pick Up In Store
  • Please click on "Learn More" below for instructions on live feed and other FAQs
  • When your order is ready, we’ll send you an email that it is ready for pick up
  • When you arrive, call us and we will bring your order and drop it into our curbside pickup basket in front of the store

Please visit our dedicated page to get the latest updates and changes as they happen.

LEARN MORE

FEEDER STOCK UPDATE

We continue to do our best to manage inventory and challenging supply chain problems throughout Covid-19. We have transitioned into a day to day status that we are working very hard to maintain as much consistency as possible. The majority of our feeder supply has returned to normal with a few exceptions. 

Superworms - Maximum 500 per customer until further notice

Hornworms - Supply continues to be inconsistent, our Instagram stories is the best place to look out for these guys when they come in

Live Rats - Pinkies and Fuzzies are generally in very short supply, we may impose limits per customer

Frozen Rats - Smalls and Mediums are generally in very short supply, we may impose limits per customer

As always, we can not put holds on any of our feeders to be fair to all of our customers. We highly recommend calling us ahead of time to do a status check on stock before coming and only call 1-2 hours ahead as inventory status changes by the hour everyday.

DRY STOCK UPDATE

We are pleased inform you that we see a slow and steady return to normal on dry stock availability. However, we are still struggling with some longer than normal wait times for products due to a backlog at the manufacturing level which is out of our control. Please be patient, we will give you as much information as possible about your purchases and orders. 

 

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Know exactly what you want? Jump right in and shop for all your reptile feeder needs! We got you covered!

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Whether for yourself or as a gift, our trained team will help you find the perfect reptile and setup.

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